FAQ

Our headquarters are based in Limassol, Cyprus.

TrioMarkets™ is an ECN/STP Forex broker.

TrioMarkets ™ is regulated by the Cyprus Securities and Exchange commission (CySEC) under the license number 268/15 which falls under the umbrella of the Markets in Financial Instruments Directive (MIFID) which is part of the European Commission’s Financial Services Action Plan (FSAP).

We accept a wide range of deposit methods to fund your trading account. You can use bank to bank wire transfer, credit card, PayPal, Skrill, CashU Webmoney and Netteller deposits.

To open your account at Trio Markets™, you must fund the account with $/€500.

The currency in which you open your account with is the currency your deposit will be made in. Therefore, if you have a USD account the deposit (if made with another currency) will automatically be converted to USD.

The ICF is the compensation fund for customers of authorized financial services firms. If the Company for any reason ceases to operate, it is able to pay compensation to its customers. The actual level of compensation you receive will depend on the basis of your claim however the maximum amount is 20k.

We pay via the method used to fund your account. All withdrawals will incur a fee of 3% of the withdrawal amount. Click here for more info.

To close your account please contact your account manager directly.

Depending on the documentation submitted, if all is valid approved your account will be verified immediately by our back office. Once verified and the deposit has been made, your account will be activated for trading.

We require Proof of Identity: a clear colored copy of one of the following:

• Passport
• Identity card

Proof of Residence:

• Bank statement or bank reference letter
• Utility bill
• Any document confirming the permanent address which is verified via local authority (tax bill, municipality bill)
• All documents confirming the residential address must have been issued within the last 6 months and confirm the address provided in the application.

Both joint account holders shall open a trading account with TrioMarkets and submit the required documents with the joint account application form. Joint account can be opened between 1st degree relatives only (proof required in case the last names are different) or in case the 2 clients are joint bank account holders (proof required).

yes we do offer islamic accounts which are shariah compliant. See here.

Depending on the level of experience you have will determine which account is best suitable for your needs. See our account types to choose. Click here.

At Trio Markets™; We offer a wide range of asset classes. From your favorite Forex pairs like the EUR/USD, GBP/USD to commodities and CFDs trading your favorite indices like the Dow Jones, S&P 500 and the FTSE.
For all of our asset classes, click here.
To deposit money into your trading account, please click here.

Here at Trio Markets™; You can trade all of our asset classes through our state of the art Meta Trader 4 (MT4) platform. We offer our clients a wealth of trading information form real time quotes to charts, trading analysis and more.

Forex, also known as Foreign exchange is a global market for the trading of currency pairs. Initially it involves the buying or selling of one currency against another, i.e. EUR/USD (buying the EUR to increase in value against the USD).